Business FAQ

Frequently Asked Questions

Everything you need to know about participating in community quests as a business.

Financial

Costs, revenue, and financial commitments

Process

Timeline, requirements, and expectations

Legal & Support

Contracts, liability, and ongoing support

Financial Questions

How much does it cost to participate?

There are no upfront costs to participate in community quests. You only commit to reinvesting a percentage of your quest day sales into the specified improvements. This percentage is determined by your bid during the application process.

What percentage should I bid?

Typical winning bids range from 15-30% of quest day sales. Consider your profit margins, the cost of improvements, and the potential long-term benefits. Remember, the sales boost often covers the entire reinvestment commitment.

When do I need to make the reinvestment?

You typically have 30-90 days after the quest to implement the promised improvements, depending on the complexity of the project. The timeline is agreed upon during the quest planning phase.

What if sales are lower than expected?

Your commitment is based on actual sales, not projections. If sales are lower than expected, your reinvestment amount adjusts proportionally. However, quests typically generate 200-400% increases in daily sales.

Process Questions

How long does the quest process take?

From application to quest day is typically 2-4 weeks. This includes the bidding period (1 week), winner selection, and community mobilization (1-2 weeks). Implementation of improvements happens after the quest.

What types of businesses can participate?

Any business can participate - retail stores, restaurants, service providers, and online businesses. The key is having the ability to make meaningful social or environmental improvements and handle increased customer traffic.

How do I prepare for quest day?

Ensure adequate inventory, schedule extra staff, prepare your space for increased traffic, and plan for media coverage. We provide a detailed preparation checklist and support throughout the process.

Can online businesses participate?

Absolutely! Online quests use special promo codes or links to track sales. You commit to reinvesting a percentage of sales made through the quest code during the specified time period.

What if I don't win the bidding?

You can participate in future quests, and organizers often keep a list of interested businesses for upcoming opportunities. Many quests have multiple participating businesses or follow-up events.

Legal & Support Questions

Are there any legal obligations?

Participation involves a commitment agreement outlining your reinvestment pledge and timeline. This creates accountability but is designed to be business-friendly and achievable.

What support do you provide?

We provide quest planning support, marketing materials, media coordination, day-of-event assistance, and follow-up guidance for implementing improvements.

What if I can't complete the improvements?

We work with you to find solutions, including alternative improvements of equal value or extended timelines. The goal is success for everyone involved.

How do you verify improvements are made?

We conduct follow-up visits, review receipts and documentation, and often feature completed improvements in our communications to celebrate your success.

Can I participate in multiple quests?

Yes! Many businesses become regular participants, using quests to fund ongoing improvements and build stronger community relationships.

Still Have Questions?

Our team is here to help you understand how Carrots.Quest can benefit your business.

Why Businesses Choose Carrots.Quest

95%
Business Satisfaction
300%
Average Sales Increase
75%
Repeat Participation
$2.5M
Total Improvements Funded